Legal

Policies and agreements that govern the use of Henry Exchange and the Henry AI platform.

• Terms of ServiceThe principal terms governing access to and use of Henry’s products, services and online platform.Version 2.0 · Effective 24 August 2026
• Privacy PolicyHow Henry collects, uses, shares, stores and protects personal information across its products and services.Version 2.0 · Effective 24 August 2026
• Cookies PolicyHow Henry uses cookies and similar technologies, including their purposes, providers, retention periods and your choices.Version 1.0 · Effective 24 August 2026
• Operator AgreementPOPIA-compliant terms governing personal-information processing between Henry and its customers in operator relationships.Version 1.0 · Effective 24 August 2026
• SubprocessorsCurrent providers and suboperators used by Henry, including their services, processing roles and principal locations.Version 2.0 · Effective 24 August 2026
• PAIA ManualHenry AI’s PAIA Manual explaining available records and how to request access to information.Version 1.0 · Effective 24 August 2026
• Consumer Privacy NoticeHow Henry collects, uses, shares and protects personal information during consumer matching and transaction journeys.Version 1.0 · Effective 24 August 2026
• Service Level AgreementHenry’s service availability, support, incident response, recovery objectives and service-credit commitments.Version 2.0 · Effective 24 August 2026
• Acceptable Use PolicyRules for the lawful, secure and responsible use of Henry’s services, including prohibited conduct, AI use and enforcement.Version 2.0 · Effective 24 August 2026
• Enterprise AgreementFramework for approved enterprise-specific variations to Henry’s standard legal, service and product arrangements.Version 1.0 · Effective 24 August 2026